Refund policy
At ThoughtChoicePower.com, operated by Plebeian Publishing Company LLC, we value your satisfaction. However, due to the nature of our products, all sales are final. We do not offer refunds, exchanges, or returns except in cases of manufacturing defects.
1. Manufacturing Defects
If you believe the product you received is defective due to a manufacturing issue, please contact us within 7 days of receiving the item to initiate a return. You will need to provide:
- Proof of purchase (order number, receipt, etc.)
- A detailed description of the defect
- Photos or video showing the defect
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your claim. If approved, we will either replace the product or issue a refund.
2. Return Process
To return a product due to a manufacturing defect, please follow these steps:
- Contact us at tcp@plebeianpublishingcompany.com with the required information mentioned above.
- We will provide you with a return shipping label and instructions.
- Return the product in its original packaging.
- Upon receiving the returned item, we will process your request.
3. Non-Returnable Items
We do not accept returns for products damaged by misuse, improper handling, or general wear and tear.
4. Shipping Costs
For approved returns due to manufacturing defects, we will cover the cost of return shipping. However, if a return is attempted for any other reason, the customer will be responsible for the shipping costs.